A Unique Customer Portal Providing 24/7 Insight into Every Aspect of Your ICT Workspaces
Discover D-atz: Full-Service Support from A to Z
From customer service to CEO, from IT manager to reseller—Reuzado delivers complete, transparent service from A to Z, made instantly visible and accessible.
Transparency, oversight, control, and efficiency—that’s D-atz. A user-friendly platform where all involved parties—from end user to reseller, channel partner, IT manager, and Reuzado support—can view all details of workplace devices in real time. Organized per individual within the organization: which devices does the employee have, what is their role, and what are their access rights? Are there ongoing repairs, is the device nearing end-of-life, or are software updates needed?In the case of issues, end users can create a service ticket themselves at a time that fits their schedule. Meanwhile, IT managers have full visibility into current and completed service requests via the D-atz dashboard. This minimizes miscommunication and maximizes speed, efficiency, and productivity. Workplace management has never been this easy—or this cost- and time-effective.Curious how D-atz could improve your organization? Here’s what some users have to say:
“When I first heard about D-atz, the word ‘efficiency’ immediately caught my attention. My clients have had limited staffing in recent years, and IT managers are stretched thin. They want as little as possible to do with minor device-level issues. My only concern was whether D-atz would interfere with my role in procurement as a reseller—but that was quickly resolved. I stay in full control and remain just as autonomous as before. In fact, my service package to the end customer has only improved thanks to D-atz. It's the perfect tool for working more efficiently—saving both time and money.” – Reseller
“Laptop issues are rare for me, but they always seem to happen just before a big presentation or pitch. Nothing is more frustrating than having to contact IT (‘you’re number 8 in the queue...’), explain everything, do a TeamViewer session, and then hear that a Reuzado service engineer needs to come by anyway. That process usually eats up half a workday. With D-atz, I can directly contact the engineer, explain the issue, book a time that suits me, and I’m usually back up and running within hours. Super efficient—makes me happy. And of course, IT is automatically kept in the loop via D-atz.” – End User
“Since the pandemic—with video conferencing, remote work, and fewer physical workspaces at HQ—my team has been constantly firefighting small laptop and hardware issues for colleagues. As a result, more important projects were delayed, which only caused more problems later. I needed a way to spend less time on minor fixes without losing touch with what’s happening on the floor. D-atz delivers exactly that: through the dashboard, I can immediately see where issues are occurring and their status, plus I have real-time insights into inventory, end-of-life alerts, roles, and permissions. Onboarding and offboarding have never been this smooth. Employees are also happier, since they can deal directly with Reuzado engineers—they’re back to work faster and feel more empowered. For me, it’s a win-win.” – Corporate IT Manager
Curious how D-atz could benefit your organization? Get in touch today!!