Optimize your customer experience
84% of consumers would like to choose delivery times and other online arrangements.
At Reuzado, we offer software in which online appointments can be scheduled easily. In the familiar portal your customer makes the appointment for transport, distribution or home delivery. Making these appointments with customers is often not easy. Making contact first and then planning the appointment into the transport schedule is quite a task. With the online appointment software, your customer chooses a preferred time slot for the delivery. The smart software offers the customer only the options that efficiently fit into the planning. The algorithm takes the current transport planning and the impact of stops into account. The software no longer offers the option for delivery when a trip is fully booked.
In addition to scheduling appointments it also serves as a helping hand for transport by quickly and automatically planning the best transport routes and making delivery and service appointments (automatically), including track & trace. The app registers the driver and the activities en route, including pictures, signatures and any deviations. Organize the perfect delivery. Improve the customer experience and save costs at the same time.
With the appointment software from Reuzado you automatically invite your customers by e-mail or text message to make an appointment. Using this invitation, the customer logs in to your personalized customer portal, equipped with your company logo and own content. The layout will therefore be recognizable for the customer.
With Reuzado’s software, your customers will automatically receive a confirmation email or text message when the data is received in good order. The app automatically schedules the preference and creates a preliminary schedule. It is now up to the transport planner to check the planning. If necessary, he can adjust it, and then pass it on to the final schedule. If required, the software automatically sends a final planned ETA message. This also includes the track & trace.