A new collaboration with HP turns futuristic IT device management into reality. This takes total IT unburdening to the next level. HP’s data-driven feature has been added to Reuzado’s Lifecycle Management Services for maximum employee productivity and minimal strain on the IT department. This development elevates service from channel partners and resellers through Reuzado to unprecedented heights.
With Reuzado DaaS Lifecycle Management, we build sustainable partnerships with resellers and channel partners. This service has now been expanded with an advanced data-driven tool that prevents hardware failures and crashes. So every employee always works with optimally functioning devices. HP Proactive Insights is based on AI-powered insights and machine learning techniques with predictive capabilities—resulting in satisfied end users and future-proof collaborations.
HP & Reuzado
The combination of HP Proactive Insights and Reuzado’s advanced D-atz Lifecycle Management Tool enables a significant step forward in DaaS. Our services—and those of our valued partners (resellers and channel partners) toward end users—are now enhanced with a new, hyper-efficient feature. This results in higher workforce productivity and a lower Total Cost of Ownership. As an authorized HP service delivery partner, we are also able to perform repairs quickly, even on-site. Through D-atz (Dienstverlening van A tot Z – "Service from A to Z"), our unique and user-friendly customer portal, service appointments are scheduled lightning fast, and issues are resolved efficiently.
In Practice
Employees’ PCs are enhanced with HP’s unique software for active monitoring, effectively taking a step into the future. We detect hardware issues at an early stage, allowing the Reuzado support team to resolve them before they even occur. Common hardware problems are also reported and addressed before they can impact employee productivity. This marks a major advancement, even in terms of mental well-being—after all, few things are more frustrating than a freezing or crashing laptop.HP Proactive Insights and Reuzado’s user-friendly D-atz customer portal work in perfect synergy, ensuring there’s no noise or delay. Employees enjoy a seamlessly functioning device, and employers benefit from optimal cost-efficiency.A true win-win for the end customer and for you as a channel partner.The full-service offering from HP & Reuzado includes the following:
- Discovery & Design – developing workplace policies with HP Smart Procurement Services
- Setting up the D-atz Lifecycle Management Tool (the customer portal)
- Monitoring devices during use
- Periodic progress reporting
- Maintaining inventory
- Joiners & Leavers process management
- Next business day SWAP for (potential) defects through proactive monitoring
- Disposal & data destruction
- Take-back & sustainable refurbishing
Customized new devices
Not only for day-to-day business, but also for IT optimization at the employee level, this development is big news. After all, not all employees have the same needs when it comes to hardware usage. With HP Proactive Insights, we analyze the current fleet based on actual usage over a certain period. Based on the generated data, fully customized advice is given at the employee level regarding the most suitable hardware for the individual and/or department. No unnecessary investments, no system overload from apps and programs, and yet optimally functioning devices. This way, you provide the end customer with the most favorable, cost-efficient advice and optimal service.
Circularity
Undoubtedly on your end customer’s agenda! And definitely another extra USP of the DaaS Lifecycle Management PLUS service. It’s good to know: re-use is always preferred over recycling because it is the most environmentally friendly choice. Recycling only comes into play when a device no longer meets the set requirements. We gladly help DaaS end customers treat hardware as well as possible during its first lifecycle – with service, advice, and maintenance – so that a written-off device is still suitable for that second life. In this way, Reuzado DaaS Lifecycle Management PLUS also contributes to the circularity goals of the end customer.
In short
The main benefits of the complete DaaS Lifecycle Management PLUS service from Reuzado:
- Employees have the right technology;
- Clarity throughout the entire process, from deployment to disposal;
- A fixed process for onboarding and offboarding;
- Delivery to all locations, whether office or home;
- Fleet monitoring provides insight and control based on primary data;
- Multi-vendor / multi-OS devices;
- Optimizing equipment through performance insights;
- Higher system uptime through proactive monitoring and resolution;
- Insight into endpoint security risks;
- Insight into the user experience of employees;
- Lower Total Cost of Ownership;
- The end customer only pays for the systems actually used;
- Contributes to circularity goals.