Device as a Service: Reuzado Lifecycle Management Services

Always in control of your workplace equipment. Smartly managed, fully taken care of, and ready for hybrid work.

A smoothly running IT environment, both at home and in the office, starts with well equipped workstations and flawless service when issues arise. With Reuzado DaaS Lifecycle Management Services, you ensure continuity and relieve your internal IT team. New employees start without delays, defective devices are replaced within 24 hours, and all equipment is clearly managed through one client portal.

An unachievable promise? Not if you choose our IT lifecycle management service.

With the rise of hybrid work, the demand for flexible and scalable IT solutions is greater than ever. Our service makes it possible to combine hardware, support, and IT asset management into one subscription. Efficient, secure, and cost transparent.

How does DaaS Lifecycle Management Services work?

Met Reuzado DaaS Lifecycle Management Services krijg je een volledig beheerd proces voor werkplekapparatuur. Onze oplossing is ontworpen op basis van bewezen best practices uit de markt. Dat betekent: geen experimenten, maar een solide fundament dat werkt en afgestemd op jouw organisatie. Alles start met het inrichten van het klantportaal D-atz, waarin je volledige regie hebt over bestellingen, swaps, support en CMDB-beheer. Vanuit daar verloopt het hele traject in duidelijke, geautomatiseerde stappen.

1. Configuration and personas

We start by defining user profiles within your organization. Based on these, we select the matching hardware, software, and configurations. Each profile is linked to a standardized package that fully supports the user's role.

2. Ordering and inventory management

You order the selected devices from your preferred supplier. Reuzado then manages the inventory. With live insights into inventory through Datz, you can make quick adjustments to address shortages or changes.

3. Delivery and installation

New employees receive their equipment fully configured, delivered either at the office or their home. Devices are plug and play and tailored to the correct persona.

4. Support and swap service

In case of a malfunction, we provide a replacement device within one working day. Requests are submitted and tracked directly through the portal, without involving additional personnel.

5. Offboarding and data destruction

Departing employees return their devices. We collect the devices, perform certified data erasure (using Blancco), and assess whether they can be reused or recycled.

6. Reuse and reporting

Refurbished equipment is reintroduced into circulation. Everything is logged in the CMDB and accessible via clear reports. This gives you ongoing control over your entire IT asset management environment.

What can you expect from our DaaS approach?

With Reuzado DaaS, you benefit from peace of mind, scalability, and full service. You gain control not only over costs and processes, but also over user experience and data security.

You can count on reliable delivery, preconfigured equipment, full support, and visibility through one portal. All for a fixed monthly fee per device, with no surprises or hidden costs.

It is a future proof solution that helps your organization work more efficiently and supports a sustainable IT infrastructure.

Full control via the D-atz client portal

The D-atz client portal is the core of our service. Here you manage everything, from new orders and support requests to swaps and CMDB registrations. Everything is clear, real time, and centrally accessible.

Of je nu tien of duizend werkplekken beheert, het portaal biedt de schaalbaarheid en controle die je nodig hebt om processen gestroomlijnd te houden. En het mooie: eindgebruikers ontvangen een Happy Box én een gebruiksklaar apparaat – dat versterkt de betrokkenheid vanaf dag één.

Flexibel voorraadbeheer en een solide fundament

Samen bepalen we de optimale werkwijze, volledig afgestemd op jouw organisatie. Elk proces wordt helder in kaart gebracht via flowcharts, RACI-matrix en duidelijke SLA’s, zodat er maximale transparantie is en iedereen weet wie, wat, wanneer doet – voor een vlekkeloze dienstverlening.

Zodra de hardware is besteld bij jouw voorkeursleverancier, nemen wij het voorraadbeheer uit handen. We zorgen dat elk device ruim beschikbaar is, met slimme voorraadniveaus en besteladviezen. Kortom: Dankzij het voorspellend inzicht via D-atz stuur je eenvoudig bij en voorkom je tekorten, zelfs bij piekdrukte of schaarste in de markt.

A complete service package tailored to your needs

Our services are modular and support the full workplace lifecycle of your organization or client.

  • Joiners & leavers
    New employees start with a fully configured workstation delivered on site. Departing employees return their devices, which are then collected, wiped, and, if suitable, redeployed. Everything is automatically recorded in the client portal.
  • Next business day swapservice
    In case of a defect, a replacement device is delivered within 24 hours. This avoids productivity loss and boosts end user satisfaction.
  • Data destruction and disposal
    When devices are truly end of life, we perform certified data management procedures. We erase all data using Blancco software and issue a certificate per device. Devices with remaining value are reused, while others are sent to certified processors following WEEELABEX guidelines.

Why work with Reuzado?

Reuzado has been a reliable partner for IT suppliers and organizations across sectors for many years. We think along with you, collaborate actively, and deliver consistently.

Our team consists of dedicated employees supported by a strong back office that responds rapidly. We do not act as a distant vendor but as an extension of your IT department. This allows you to focus on strategic work while we ensure operational excellence.

Ready for Device as a Service?

Do you want to streamline your IT processes, reduce the workload on your IT department, and support your employees more effectively? Then now is the perfect time to discover Reuzado DaaS Lifecycle Management Services.